Before purchasing specific Face Reality products containing ingredients which are considered "Active", we require an acne consultation with one of our providers and an account through our online store. This acne consultation typically takes place via email correspondence and is used to educate customers on the best home-care for their skin. Once an acne consultation has been completed and a proper home care regimen determined, access to the active products may be approved. To request to be contacted by one of our skin care providers for an acne consultation, please complete the form below. If you have already received authorization and believe you are seeing this message in error, please contact us via email at support@dermspastore.com.